FAQs & Troubleshooting
Popular |
DCP-J315W
265 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
What is Brother iPrint&Scan?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Load paper in the paper tray
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Replace Ink
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
How do I know which side up my photo paper should be in the tray?
13.
What driver package format is supported by my Linux distribution?
14.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
15.
Can I print from or scan to Android™ Smartphone?
16.
How do I load envelopes into my machine?
17.
I cannot print using my Brother machine on a wireless network (Windows)
18.
How to identify your Operating System (OS).
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
Change the printer driver settings (Windows/macOS)
22.
The printer status is Offline or Paused.
23.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
24.
I cannot find some option in the Printing preferences. (For Windows)
25.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
26.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
One or more of my colors are not printing (blank). What can I do?
30.
I cannot print using my Brother machine on a wireless network (Mac)