PJ-763
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FAQs & Troubleshooting |

PJ-763
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Updated:21/03/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 2.This printer is not detected when establishing a Bluetooth® connection.
- 3.How do I turn the printer off?
- 4.P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 5.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
Latest
These are the latest FAQs, sorted by last update date.
28/11/2024
I cannot install the printer driver or print in Windows 11.
15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
27/09/2024
Where can I find my Brother printer's serial number?
27/09/2024
What Android™ mobile application can I use?
17/09/2024
How do I uninstall the printer driver?