FAQs & Troubleshooting
Popular |
PJ-763
116 Results
1.
How do I turn the printer off?
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
Installing the software
6.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
7.
How to charge the rechargeable Li-ion battery
8.
Printing is not possible. (USB connection)
9.
How do I transfer templates to the printer?
10.
Printing from an Android™ device
11.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
12.
How do I transfer label templates with P-touch Transfer Express?
13.
Printing from a Windows PC or Mac
14.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
15.
The latest printer driver was successfully installed, but the driver did not update correctly.
16.
How to install the rechargeable Li-ion battery (optional)
17.
This printer is not detected when establishing a Bluetooth® connection.
18.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
19.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
What Android™ mobile application can I use?
22.
Using the Printer Setting Tool (for Mac)
23.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
24.
How to connect to an AC power outlet (optional)
25.
The print quality is poor, and the image is too light or dark.
26.
How to identify your Operating System (OS) for Windows or Mac
27.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
28.
Using the Printer Setting Tool (for Windows)
29.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
30.
Where can I find my Brother printer's serial number?