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How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
These are the most viewed FAQs, ranked by popularity.
- 1.Document misfeeds.
- 2."Document Jam/too Long" or "A document is jammed in the ADF."
- 3.Change the image settings. (Using DS Capture)
- 4."Multifeed" or "Multifeed is detected."
- 5.TWAIN or WIA errors appear when starting to scan. (Windows)
These are the latest FAQs, sorted by last update date.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
I cannot save a file downloaded from the Brother support website (For Windows)
I cannot install Brother drivers on Debian 10 or later (Linux)
How to identify your Operating System (OS).
Configure the Scan to Email Feature (Linux)