FAQs & Troubleshooting
Popular |
PDS-6000
62 Results
1.
"Document Jam/too Long" or "A document is jammed in the ADF."
2.
Change the image settings. (Using DS Capture)
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
5.
How to identify your Operating System (OS).
6.
No document in ADF.
7.
Do not open the ADF cover when scanning.
8.
AFE R/W test error
9.
My scanner gets warm.
10.
"Multifeed" or "Multifeed is detected."
11.
Uninstall Scan-key-tool. (Linux)
12.
The scanned image is skewed (crooked).
13.
What driver package format is supported by my Linux distribution?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
ADF AFE R/W test error
16.
NVRAM R/W test error
17.
TWAIN errors appear when starting to scan. (Macintosh)
18.
Change the paper settings. (Using DS Capture)
19.
Bleed-through is seen in the scanned image.
20.
Replace Roller
21.
My scanner is connected but it will not feed my document or do anything else.
22.
Document misfeeds.
23.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24.
Configure the Scan to Email Feature (Linux)
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
27.
AFE LVDS test error
28.
My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
29.
Important points for specifying the scan area (Linux)
30.
Pre-Required Procedures (Linux)