FAQs & Troubleshooting
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PDS-6000
62 Results
1.
Change the paper settings. (Using DS Capture)
2.
Paper suitable for scanning
3.
No document in ADF.
4.
My scanner is connected but it will not feed my document or do anything else.
5.
"Document Jam/too Long" or "A document is jammed in the ADF."
6.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
7.
What driver package format is supported by my Linux distribution?
8.
Cannot find the scanner.
9.
Do not open the ADF cover when scanning.
10.
"Multifeed" or "Multifeed is detected."
11.
Document misfeeds.
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
Unknown error.
15.
Check the firmware version.
16.
Change the image settings. (Using DS Capture)
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
How to identify your Operating System (OS).
19.
TWAIN errors appear when starting to scan. (Macintosh)
20.
My scanner gets warm.
21.
Replace Roller
22.
The scan quality is poor.
23.
Important points for specifying the scan area (Linux)
24.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
25.
TWAIN or WIA errors appear when starting to scan. (Windows)
26.
Cannot use my scanner connection the USB hub.
27.
White vertical lines or white stripes appear on the scanned image.
28.
The scanned image is skewed (crooked).
29.
Command List of brscan. (Linux)
30.
error 20392 - Scanner not responding, check card, power, and cable.