MFC-J6710DW
FAQs & Troubleshooting |

MFC-J6710DW
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Popular
Updated:27/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 2.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3.Print using only the black ink cartridge when the Color cartridges have run out.
- 4.When I print, the pages are smudged with ink.
- 5.Paper Jam
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
03/03/2026
I cannot change the ControlCenter4 user interface from Advanced Mode to Home Mode because I cannot find the "Mode Select" option.
03/03/2026
I cannot start ControlCenter4.