FAQs & Troubleshooting
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MFC-J6710DW
391 Results
1.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
5.
How can I store a One Touch or Speed Dial number from my Brother machine's Caller ID History?
6.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
7.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
8.
What is Brother iPrint&Scan?
9.
Clear the "Wrong Tray Setting" message from my Brother machine's display.
10.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
11.
Unable to Scan AX
12.
No Ink Cartridge
13.
Can I transfer faxes to the PC when my machine has a mechanical problem?
14.
What is the BRAdmin Professional software used for?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
22.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
23.
How to identify your Operating System (OS).
24.
Change the number of times my Brother machine rings before it answers.
25.
How do I know which side up my photo paper should be in the tray?
26.
Unable to Print XX
27.
Printer Locked
28.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
29.
Set up my Brother machine to forward the received faxes to another location.
30.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.