MFC-5840CN
FAQs & Troubleshooting |

MFC-5840CN
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Popular
Updated:02/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 3.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 4.The printer status is Offline or Paused.
- 5.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)