PT-9600
![]() |
FAQs & Troubleshooting |

PT-9600
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:16/06/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3.I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 4.Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 5.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
Latest
These are the latest FAQs, sorted by last update date.
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
28/11/2024
I cannot install the printer driver or print in Windows 11.
27/09/2024
Where can I find my Brother printer's serial number?
17/09/2024
How do I uninstall the printer driver?
19/08/2024
How do I transfer label or slip templates?