FAQs & Troubleshooting
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PT-9600
105 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
How do I create name badges by joining "First Name" and "Last Name" fields together?
3.
Where can I find my Brother printer's serial number?
4.
How do I transfer label or slip templates?
5.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
6.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
7.
How do I transfer label templates with P-touch Transfer Express?
8.
How to identify your Operating System (OS) for Windows or Mac
9.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
10.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
11.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
12.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
13.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
14.
I cannot find the template files. (P-touch Editor 3.x for Mac)
15.
P-touch Editor crashes when I open it on my Mac.
16.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
17.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
18.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
19.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
20.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
21.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
22.
I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
23.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
24.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
25.
Error messages do not appear when using the USB connection of my printer.
26.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
27.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
28.
How do I uninstall the printer driver?
29.
(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
30.
How do I create a label using a template? (P-touch Editor 5.x for Windows)