FAQs & Troubleshooting
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PT-9600
105 Results
1.
How do I transfer label or slip templates?
2.
Printing is not possible. (USB connection)
3.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
4.
How to identify your Operating System (OS) for Windows or Mac
5.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
6.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
7.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
8.
Where can I find my Brother printer's serial number?
9.
How to open the Devices and Printers window
10.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
11.
The tape got jammed or stuck in the printer.
12.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
13.
(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
14.
I want to print without excess tape before the label.
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
17.
How do I transfer label templates with P-touch Transfer Express?
18.
How do I use a template? (P-touch Editor 5.0 for Mac)
19.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
20.
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
21.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
22.
Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
23.
Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
24.
How do I uninstall the printer driver?
25.
How do I transfer templates or other data from the computer to the printer?
26.
How to delete the registry information and files related to the printer driver
27.
How do I create a label using a template? (P-touch Editor 5.x for Windows)
28.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
29.
When I try to use the database function, an application error occurs.
30.
How to use the Sequential Numbering function