FAQs & Troubleshooting
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MFC-6490CW
350 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
How do I load paper in paper tray#2?
3.
Improve poor print quality.
4.
Load paper in the paper tray
5.
Scan and save a document in PDF format (Scan to File)
6.
One or more of my colors are not printing (blank). What can I do?
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
10.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
11.
When I make a copy the image or text is cut off. What can I do?
12.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
When I print, the pages are smudged with ink. What should I do?
15.
Replace Ink
16.
How do I load envelopes into my machine?
17.
I cannot print using my Brother machine on a wireless network (Windows)
18.
Discover the MAC address of the Brother network card
19.
Can I print from or scan to Android™ Smartphone?
20.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
21.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
22.
I'm using Macintosh. What is the PreScan option used for?
23.
I cannot install the printer driver or print in Windows 11.
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
What driver package format is supported by my Linux distribution?
26.
Pre-Required Procedures (Linux)
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
What is Brother iPrint&Scan?
30.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.