FAQs & Troubleshooting
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HL-2040
131 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
3.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The paper is skewed when it's printed.
7.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
Does NC-2200w work with Windows Vista?
10.
How to identify your Operating System (OS).
11.
What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
12.
What are the expected yields of the consumables?
13.
Delete print jobs from the print queue.
14.
Change the printer driver settings (Windows/macOS)
15.
Can I print from or scan to Android™ Smartphone?
16.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
17.
How can I change the printer settings?
18.
Printouts have wrinkles or creases.
19.
What is the recommended paper?
20.
How can I activate/deactivate the Toner Save Mode?
21.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
22.
Printouts have a curl or wave.
23.
Can I use non-Brother or third party supplies with the Brother machine?
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
26.
Can I print from and scan to iPhone, iPod touch and iPad?
27.
What can happen if the wrong paper is used in your machine.
28.
Cannot print after a Windows 10 update (June 2020)
29.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
30.
The printer status is Offline or Paused.