FAQs & Troubleshooting
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PJ-622
49 Results
1.
I cannot install the printer driver or print in Windows 11.
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
How to install the rechargeable Ni-MH Battery (Optional)
4.
How to charge the rechargeable Ni-MH battery
5.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
6.
Paper does not move through the printer even though the motor is running.
7.
How to identify your Operating System (OS) for Windows or Mac
8.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
9.
How to connect to a DC power outlet (Optional)
10.
How to connect to a DC power outlet (Optional)
11.
How to charge the rechargeable Li-ion battery
12.
The paper is jammed in the printer.
13.
How to insert paper
14.
How to delete the registry information and files related to the printer driver
15.
Printing is not possible. (USB connection)
16.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
17.
How do I uninstall the printer driver?
18.
How do I connect the printer and my computer via USB cable?
19.
How do I install the printer driver from the CD-ROM? (for Windows)
20.
How do I clean the Platen Roller?
21.
The print quality is poor, and the image is too light or dark.
22.
Where can I find my Brother printer's serial number?
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
What Android™ mobile application can I use?
25.
How to install the rechargeable Li-ion Battery (Optional)
26.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
27.
Uninstalling the printer drivers (Linux®)
28.
How to open the Devices and Printers window
29.
What is the JPEG printing and how can I use it?
30.
How do I print from a computer?