FAQs & Troubleshooting
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49 Results
- 1How to install the rechargeable Ni-MH Battery (Optional)
- 2I cannot install the printer driver or print in Windows 11.
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How to charge the rechargeable Ni-MH battery
- 6How to identify your Operating System (OS) for Windows or Mac
- 7Paper does not move through the printer even though the motor is running.
- 8How to delete the registry information and files related to the printer driver
- 9How to charge the rechargeable Li-ion battery
- 10How to insert paper
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 13Where can I find my Brother printer's serial number?
- 14What Android™ mobile application can I use?
- 15What is the JPEG printing and how can I use it?
- 16How do I uninstall the printer driver?
- 17How to connect to a DC power outlet (Optional)
- 18How to connect to a DC power outlet (Optional)
- 19How to install the rechargeable Li-ion Battery (Optional)
- 20The paper is jammed in the printer.
- 21Printing is not possible. (USB connection)
- 22How do I print from a computer?
- 23Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 24How do I connect the printer and my computer via USB cable?
- 25How do I install the printer driver from the CD-ROM? (for Windows)
- 26How do I clean the Platen Roller?
- 27The print quality is poor, and the image is too light or dark.
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30How to connect to an AC power outlet (Optional)
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33Uninstalling the printer drivers (Linux®)
- 34I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 35How to open the Devices and Printers window
- 36(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 37I connected multiple printers of the same model to one computer but can only print from one of them.
- 38What do the indicator lights mean?
- 39Paper moves through the printer, but nothing appears on the paper.
- 40The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 41The printed image is compressed or stretched.
- 42Pages don't print. What should I do?
- 43Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 44Error messages do not appear when using the USB connection of my printer.
- 45The DATA indicator has turned off even though data remains in the printer.
- 46How to reduce the time to start printing after clicking the [Print] button
- 47How to identify the printer's firmware version
- 48What is IrDA?
- 49The printed image is out of alignment.