FAQs & Troubleshooting
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MFC-J497DW
277 Results
1.
Setup a Brother machine on a wireless (Wi-Fi) network.
2.
Check the Print Quality
3.
Clean the Print Head from Your Brother Machine
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Adjust the Machine Volume
6.
Reset Your Brother Machine
7.
Change the Print Setting Options When Having Printing Problems
8.
Paper Jam
9.
Load envelopes
10.
Set up your Brother machine on a wireless network.
11.
Replace Ink
12.
Set the Date and Time
13.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
14.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
15.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
16.
What is Brother iPrint&Scan?
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
Print as a Poster (Windows®)
19.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
Scan multiple pages into one file instead of each scan being saved as a separate file.
22.
One or more of my colors are not printing (blank).
23.
Reset the Network Settings to Factory Default
24.
Load Documents on the Scanner Glass
25.
Choose receive mode.
26.
Enable the Brother machine's network interface.
27.
Set Sleep Mode Countdown
28.
Brother iPrint&Scan cannot find my Brother machine (macOS)
29.
I cannot print using my Brother machine on a wireless network (Mac)
30.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)