FAQs & Troubleshooting

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MFC-J497DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J497DW

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Date: 01/23/2020 ID: faq00000460_503

Reset Your Brother Machine

IMPORTANT
(MFC-J491DW/MFC-J497DW/MFC-J690DW)

When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.

MFC-J491DW/MFC-J497DW

  1. Press Settings.
  2. Press or to select the following:
    1. Select [Initial Setup]. Press OK.
    2. Select [Reset]. Press OK.
    3. Select the reset option you want to use. Press OK.
  3. Press for two seconds to confirm.
    The machine restarts.

MFC-J690DW/MFC-J895DW

  1. Press [Settings]>[All Settings]>[Initial Setup]>[Reset].
  2. Press the reset option you want to use.
  3. Press [OK] for two seconds to reboot the machine.

Related Models

MFC-J491DW, MFC-J497DW, MFC-J690DW, MFC-J895DW

If you need further assistance, please contact Brother customer service:

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