FAQs & Troubleshooting
Popular |
MFC-490CW
336 Results
1.
I cannot print using my Brother machine on a wireless network (Windows)
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
One or more of my colors are not printing (blank). What can I do?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
7.
What is Brother iPrint&Scan?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The printer status is Offline or Paused.
10.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
11.
Print using only the black ink cartridge when the Color cartridges have run out.
12.
How do I load envelopes into my machine?
13.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
Can I print from or scan to Android™ Smartphone?
16.
I cannot make borderless prints.
17.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
What driver package format is supported by my Linux distribution?
22.
How do I know which Receive Mode to select?
23.
Cannot print after a Windows 10 update (June 2020)
24.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
25.
How to identify your Operating System (OS).
26.
I cannot send a fax using PC-FAX (Windows 10)
27.
I cannot print using my Brother machine on a wireless network (Mac)
28.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
29.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
30.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.