FAQs & Troubleshooting
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DCP-L3551CDW
283 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Brother iPrint&Scan cannot find my Brother machine (macOS)
4.
Setup a Brother machine on a wireless (Wi-Fi) network.
5.
What is Brother iPrint&Scan?
6.
Reset Your Brother Machine
7.
(Video) Replace the Toner Cartridge
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
The printer status is Offline or Paused.
10.
(Video) Unpack your Brother machine
11.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
12.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
Paper is Jammed underneath the Paper Tray
15.
Paper is Jammed Inside the Machine
16.
Replace the Drum Unit
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
(Video) Load an Envelope (Manual Feed Slot)
19.
Replace the Waste Toner Box
20.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
23.
Adjust color settings by using the custom setting in the printer driver
24.
Set up your Brother machine on a wireless network.
25.
How to identify your Operating System (OS).
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Wireless setup is requesting a WPS PIN to complete the setup
28.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
29.
Replace the Belt Unit
30.
Curled or wavy