FAQs & Troubleshooting
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102 Results
1.
Can not scan a long document.
2.
Replace Pad
3.
Replace Parts
4.
Document Jam
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
Plastic Card Jam
7.
Server Time Out (Scan to FTP)
8.
My Brother machine doesn't feed a card for scanning.
9.
What driver package format is supported by my Linux distribution?
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
USB Flash Drive is Full (Scan to USB)
12.
Paper suitable for scanning
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
Configuring frequently-used scan settings on your computer.
15.
The document was not fed.
16.
TWAIN or WIA errors appear when starting to scan. (Windows)
17.
OCR does not work.
18.
What is Brother iPrint&Scan?
19.
How to identify your Operating System (OS).
20.
I cannot start ControlCenter.
21.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
24.
The scanned image is skewed.
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
Changing scan settings in ControlCenter.
28.
Load Documents
29.
Sending Error (Scan to FTP)
30.
USB Hub Not Supported (Scan to USB) or Other Error