FAQs & Troubleshooting
Popular |
101 Results
- 1Can not scan a long document.
- 2Document Jam
- 3When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4What is Brother iPrint&Scan?
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6OCR does not work.
- 7Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 8Load Documents
- 9Sending Error (Scan to FTP)
- 10Server Time Out (Scan to FTP)
- 11My Brother machine doesn't feed a card for scanning.
- 12The document was not fed.
- 13Can I print from or scan to Android™ Smartphone?
- 14Plastic Card Jam
- 15How to identify your Operating System (OS).
- 16The scanned image is skewed.
- 17Configuring frequently-used scan settings on your computer.
- 18TWAIN errors appear when starting to scan. (Macintosh)
- 19The scan speed is too slow.
- 20Replace Pad
- 21Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 22I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 23"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26The Brother software cannot be installed.
- 27Rename the File (Scan to USB)
- 28Paper suitable for scanning
- 29Command List of brscan. (Linux)
- 30Important points for specifying the scan area (Linux)
- 31Pre-Required Procedures (Linux)
- 32I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 33Install Presto!® BizCard® onto Windows 10.
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
- 36Cannot install software. (Windows users only)
- 37All Blank Page Skipped
- 38The machine is in Offline Mode.
- 39TWAIN or WIA errors appear when starting to scan. (Windows)
- 40Bleed through is seen in the scanned image.
- 41Replace Roller
- 42Can I print from and scan to iPhone, iPod touch and iPad?
- 43Replace Parts
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Configure the Scan to Email Feature (Linux)
- 46Scan using XSane or GIMP (Linux)
- 47"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 48Uninstall the scanner driver. (Linux)
- 49Uninstall Scan-key-tool. (Linux)
- 50Windows 10 Support Information