FAQs & Troubleshooting
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PJ-763MFi
119 Results
1.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
2.
Printing from an Android™ device
3.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
4.
How do I connect the printer and my mobile device via Bluetooth®?
5.
Installing the software
6.
Printing from a Windows PC or Mac
7.
How do I turn the printer off?
8.
How do I transfer templates to the printer?
9.
What iOS mobile application can I use?
10.
Printing is not possible. (USB connection)
11.
Where can I find my Brother printer's serial number?
12.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
14.
What Android™ mobile application can I use?
15.
How to install the rechargeable Li-ion battery (optional)
16.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
17.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
18.
This printer is not detected when establishing a Bluetooth® connection.
19.
The side margins are incorrect.
20.
How do I transfer label templates with P-touch Transfer Express?
21.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
22.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
23.
My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.
24.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
25.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
26.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
27.
How to identify the printer's firmware version
28.
Uninstalling the printer drivers (Linux®)
29.
The latest printer driver was successfully installed, but the driver did not update correctly.
30.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.