1.

Printing from an Apple device (iPad, iPhone, iPod touch, etc.)

2.

How do I connect the printer and my mobile device via Bluetooth®?

3.

How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)

4.

Printing from an Android™ device

5.

Installing the software

6.

Printing is not possible. (USB connection)

7.

P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)

8.

Printing from a Windows PC or Mac

9.

How do I turn the printer off?

10.

My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.

11.

What iOS mobile application can I use?

12.

The print quality is poor, and the image is too light or dark.

13.

I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)

14.

Where can I find my Brother printer's serial number?

15.

Which options should I select in the Device Settings when I use the optional Roll Printer Case?

16.

Using the Printer Setting Tool (for Windows)

17.

How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)

18.

How to connect to a DC power outlet (optional)

19.

Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.

20.

This printer is not detected when establishing a Bluetooth® connection.

21.

How do I transfer templates to the printer?

22.

How do I transfer label templates with P-touch Transfer Express?

23.

How to identify your Operating System (OS) for Windows or Mac

24.

I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later). 

25.

Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.

26.

I cannot save a file downloaded from the Brother support website (For Windows)

27.

What Android™ mobile application can I use?

28.

Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)

29.

What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)

30.

Uninstalling the printer drivers (Linux®)