How do I connect the printer and my mobile device via Bluetooth®?

How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)

Printing from an Android™ device

Installing the software

Printing is not possible. (USB connection)

P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)

Printing from a Windows PC or Mac

How do I turn the printer off?

My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.

What iOS mobile application can I use?

The print quality is poor, and the image is too light or dark.

I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)

Where can I find my Brother printer's serial number?

Which options should I select in the Device Settings when I use the optional Roll Printer Case?

Using the Printer Setting Tool (for Windows)

How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)

How to connect to a DC power outlet (optional)

Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.

This printer is not detected when establishing a Bluetooth® connection.

How do I transfer templates to the printer?

How do I transfer label templates with P-touch Transfer Express?

How to identify your Operating System (OS) for Windows or Mac

I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.

I cannot save a file downloaded from the Brother support website (For Windows)

What Android™ mobile application can I use?

Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)

What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)

Uninstalling the printer drivers (Linux®)

My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth® when I turn the printer off and on again, or when the device moves out of range.

Using the Printer Setting Tool (for Mac)

What is the JPEG printing and how can I use it?

I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)

Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)

The paper is jammed in the printer.

Paper does not move through the printer even though the motor is running.

How do I save a layout style that I created? (P-touch Editor 5.x for Windows)

I can no longer print from my computer via Bluetooth®, even though I could print previously.

The side margins are incorrect.

How to charge the rechargeable Li-ion battery

How to connect to an AC power outlet (optional)

My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)

I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)

What kinds of software are available for this printer?

How to identify the printer's firmware version

The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)

I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)