FAQs & Troubleshooting
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MFC-J5910DW
382 Results
1.
Clear the message "Set Paper and Press Start" from my Brother machine's display
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
How to identify your Operating System (OS).
4.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
5.
Replace Ink
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Ink Low
8.
Paper Jam
9.
Combine multiple scanned documents into a single file with PaperPort™
10.
Printer Locked
11.
How do I load paper?
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
16.
One or more of my colors are not printing (blank).
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
22.
"Offline" appears on the Status Monitor.
23.
Scan a document into PaperPort™ using the TWAIN driver
24.
Ink Absorber Full
25.
Where can I get FaceFilter Studio and what can I do with this application?
26.
How do I load envelopes into my machine?
27.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
28.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
29.
No Paper Fed
30.
I cannot install Brother drivers on Debian 10 or later (Linux)