FAQs & Troubleshooting
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MFC-J5910DW
380 Results
31.
Connect your Brother machine to your mobile device via a wireless router or access point.
32.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
33.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
34.
The printer status is Offline or Paused.
35.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
36.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
37.
I cannot find some option in the Printing preferences. (For Windows)
38.
What driver package format is supported by my Linux distribution?
39.
Improve poor print quality.
40.
Protect your Brother machine against unauthorised access over the network
41.
Unable to Print 5X
42.
Scan multiple pages into one file instead of each scan being saved as a separate file.
43.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
44.
Scan a document into PaperPort™ using the TWAIN driver
45.
I cannot print using my Brother machine on a wireless network (Mac)
46.
I cannot save a file downloaded from the Brother support website (For Windows)
47.
No Paper Fed
48.
Wrong Paper Size
49.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
50.
What is AirPrint?
51.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
52.
Out of Memory
53.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
54.
Print the Network Configuration List
55.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
56.
The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
57.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
58.
How do I know which side up my photo paper should be in the tray?
59.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
60.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)