FAQs & Troubleshooting
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MFC-J265W
324 Results
1.
Replace Ink
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot find some option in the Printing preferences. (For Windows)
4.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
5.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
What is Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Scan and save a document in PDF format (Scan to File)
11.
What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
12.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
How to identify your Operating System (OS).
17.
When I print photos, the color quality is not good.
18.
Print using only the black ink cartridge when the Color cartridges have run out.
19.
Cover is Open
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
Scan from the Brother iPrint&Scan application using Windows Phone.
22.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
23.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
24.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
25.
Stop my Brother machine from automatically redialing a number.
26.
Send a fax
27.
Can I use voice mail on the same line as my Brother machine?
28.
Which E-mail packages are compatible with ControlCenter3?
29.
Forward a fax to another fax machine when my machine has a mechanical problem.
30.
How do I factory reset the network settings?