FAQs & Troubleshooting
Popular |
MFC-J265W
322 Results
1.
Is my Brother machine compatible with third party print servers?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Load paper in the paper tray
5.
One or more of my colors are not printing (blank). What can I do?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
I cannot print using my Brother machine on a wireless network (Windows)
8.
How to identify your Operating System (OS).
9.
How do I load envelopes into my machine?
10.
Scan and save a document in PDF format (Scan to File)
11.
When I print, the pages are smudged with ink. What should I do?
12.
Scan from the Brother iPrint&Scan application using Windows Phone.
13.
Forward a fax to another fax machine when my machine has a mechanical problem.
14.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
What is Brother iPrint&Scan?
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
Why doesn't the machine answer when receiving a call?
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
21.
How do I know which side up my photo paper should be in the tray?
22.
Replace Ink
23.
I'm using Macintosh. What is the PreScan option used for?
24.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
25.
Can I print from or scan to Android™ Smartphone?
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
"Offline" appears on the Status Monitor.
28.
Paper Jam
29.
Cannot print after a Windows 10 update (June 2020)
30.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.