FAQs & Troubleshooting
Popular |
MFC-8840DN
223 Results
1.
I can print but cannot scan via network. (For Windows)
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
Can I use non-Brother or third party supplies with the Brother machine?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Does NC-2200w work with Windows Vista?
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
9.
How to identify your Operating System (OS).
10.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
11.
Cannot print after a Windows 10 update (June 2020)
12.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
13.
How do I install additional memory?
14.
Install the built-in drivers (For Windows 8 and Windows 10)
15.
What is the difference between the toner cartridge and the drum unit?
16.
Change the printer driver settings (Windows/macOS)
17.
Functions supported in the Windows 7 built-in drivers
18.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
19.
I'm using Macintosh. What is the PreScan option used for?
20.
What driver package format is supported by my Linux distribution?
21.
The printer status is Offline or Paused.
22.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
23.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
24.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
25.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
26.
Delete print jobs from the print queue.
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
Open the "Scanners and Cameras" and Properties.
29.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
30.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".