FAQs & Troubleshooting
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MFC-4800
187 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
5.
Can I print from or scan to Android™ Smartphone?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
8.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
9.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
10.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
The machine does not print anything.
13.
Delete print jobs from the print queue.
14.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
15.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
16.
How to identify your Operating System (OS).
17.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
18.
What driver package format is supported by my Linux distribution?
19.
The printer status is Offline or Paused.
20.
Functions supported in the Windows 7 built-in drivers
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
Cannot print after a Windows 10 update (June 2020)
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
Change the printer driver settings (Windows/macOS)
25.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
26.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
27.
I'm using MagicJack and am having problems sending or receiving faxes.
28.
The paper is skewed when it's printed.
29.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
30.
I cannot install Brother drivers on Debian 10 or later (Linux)