FAQs & Troubleshooting
Popular |
MFC-420CN
292 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I suddenly can no longer print. My machine is connected locally by USB. Why and what can I do?
3.
The printer status is Offline or Paused.
4.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
5.
One or more of my colors are not printing (blank). What can I do?
6.
Can third party ink be used to refill the ink cartridges?
7.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
How to identify your Operating System (OS).
10.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
11.
Where is the USB port on the machine? I can't find it on the back of the unit.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Pre-Required Procedures (Linux)
14.
Can I use voice mail on the same line as my Brother machine?
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
17.
How do I factory reset the print server?
18.
Clear the paper jam or printer jam.
19.
Can I print using only the black ink cartridge when the Color cartridges have run out?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
Can I print from or scan to Android™ Smartphone?
22.
When I print, the pages are smudged with ink. What should I do?
23.
How do I clear Machine Error 46?
24.
I replaced my ink cartridge but the LCD is still displaying "Near Empty".
25.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
26.
How do I know the current network configuration?
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
30.
Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?