FAQs & Troubleshooting
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HL-5370DW/ HL-5370DWT
208 Results
1.
Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
2.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
3.
How do I clean the paper pick-up roller?
4.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
5.
Can the network printer be setup both wired and wireless at the same time?
6.
The printer status is Offline or Paused.
7.
Replace the drum unit.
8.
How do I enable or disable the wireless network card on this printer?
9.
How do I factory reset the print server?
10.
How do I install additional memory?
11.
Print the Network Configuration List.
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13.
How to identify your Operating System (OS).
14.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
15.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
16.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
17.
Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
18.
Download a file from the "Downloads" section and save it to Windows 8 computer.
19.
Wireless Setup Assistant
20.
Replace the toner cartridge
21.
Print on labels and envelopes from the MP tray.
22.
I cannot connect my machine to the wireless network.
23.
What do the LED indications mean?
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Delete print jobs from the print queue.
26.
I cannot print from my computer via network. (For Macintosh)
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
Print a Printer Settings page.
30.
Verify the Brother machine connected to the Wireless Network (For Macintosh)