FAQs & Troubleshooting
Popular |
HL-5370DW/ HL-5370DWT
207 Results
1.
Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
2.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
3.
The printer status is Offline or Paused.
4.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
How do I clean the paper pick-up roller?
7.
How do I enable or disable the wireless network card on this printer?
8.
How do I factory reset the print server?
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
Can the network printer be setup both wired and wireless at the same time?
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
What is Brother iPrint&Scan?
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
Print on labels and envelopes from the MP tray.
15.
Replace the drum unit.
16.
Wireless Setup Assistant
17.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
18.
Print the Network Configuration List.
19.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
20.
Cannot print after a Windows 10 update (June 2020)
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
23.
How to identify your Operating System (OS).
24.
How do I clear Jam Rear/ Duplex?
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
27.
I cannot connect my machine to the wireless network.
28.
Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
29.
Can I use AirPrint with my Brother machine?
30.
Can I print from or scan to Android™ Smartphone?