What do the LED indications mean?
The Drum LED is still on or flashing after I replace the drum unit with a new one.
How to identify your Operating System (OS).
How do I clear paper jams?
Download a file from the "Downloads" section and save it to Windows 10 computer.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
The printer status is Offline or Paused.
Open the Control Panel (For Windows)
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
How can I activate/deactivate the Toner Save Mode?
Change the printer driver settings (Windows/macOS)
Replace the drum unit.
What kind of paper can I use?
How can I clean the inside of the printer?
How can I clean the corona wire of the drum unit?
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
Print on both sides of the paper.
"Offline" appears on the Status Monitor.
I cannot print from my computer via USB.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
Replace the toner cartridge
Windows 10 Support Information
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Can I use Google Cloud Print™ with my Brother machine?
Functions supported in the built-in drivers (For Windows 8 or later)
Can I use AirPrint with my Brother machine?
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
Can I print from or scan to Android™ Smartphone?
Can I check the remaining life of the printer's drum unit?