FAQs & Troubleshooting
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HL-2140
138 Results
1.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
2.
How to identify your Operating System (OS).
3.
Replace the toner cartridge
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
Replace the drum unit.
7.
How do I clear paper jams?
8.
I cannot find some option in the Printing preferences. (For Windows)
9.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
10.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
11.
What do the LED indications mean?
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
The printed letters are slanted, positioned incorrectly.
14.
Can I print from or scan to Android™ Smartphone?
15.
What kind of paper can I use?
16.
What is the recommended paper?
17.
What driver package format is supported by my Linux distribution?
18.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
The printer status is Offline or Paused.
21.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
22.
How can I change the printer settings?
23.
Printouts have wrinkles or creases.
24.
How can I clean the inside of the printer?
25.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
26.
Print on both sides of the paper.
27.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
28.
Can I use non-Brother or third party supplies with the Brother machine?
29.
What can happen if the wrong paper is used in your machine.
30.
What are the expected yields of the consumables?