FAQs & Troubleshooting
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53 Results
1. 02/29/2024
What is Artspira+?
2. 02/29/2024
Introducing the Brother Artspira application
3. 02/06/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
4. 02/02/2024
How to connect your machine and transfer data to Artspira
5. 12/11/2023
E92001 appears on the Artspira app screen.
6. 08/28/2023
E96001 appears on the Artspira app screen.
7. 08/28/2023
M5613201 appears on the Artspira app screen.
8. 08/28/2023
M5612301 appears on the Artspira app screen.
9. 08/28/2023
M4345001 appears on the Artspira app screen.
10. 08/28/2023
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
11. 11/28/2022
How to create an account for Artspira
12. 11/25/2022
How to Continue with CanvasWorkspace
13. 11/25/2022
M1332002 appears on the Artspira app screen.
14. 09/26/2022
Data cannot be saved to a USB flash drive
15. 09/26/2022
Data cannot be saved to the machine
16. 09/26/2022
The pattern transferred from the Artspira app does not appear on the screen of the machine
17. 09/26/2022
[Embroidery machine users] How to retrieve the data transferred from Artspira
18. 09/26/2022
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
19. 09/26/2022
After selecting data, "Downloading" is displayed and the screen does not change to the next screen
20. 09/26/2022
Multiple data cannot be transferred to the machine at once
21. 09/26/2022
Data cannot be transferred even though the machine number has been input. (M5622201)
22. 09/26/2022
There is no machine that can be transferred
23. 09/26/2022
How to link accounts
24. 09/26/2022
How to change the displayed language
25. 09/26/2022
How to stop "Send usage information to help improve Brother products and services"
26. 09/26/2022
How to unsubscribe from Artspira
27. 09/26/2022
[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
28. 09/26/2022
[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
29. 09/26/2022
How to obtain and input PIN of machine
30. 09/26/2022
How to disconnect a machine from Artspira using the machine