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FAQs & Troubleshooting |
Date: 02/06/2024 ID: faqh00101669_000
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
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Cause:
Artspira and mobile device cannot recognize a flat surface.
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Solution:
Move your mobile device about 50cm(20inchs) away from the object and start previewing.
* Android is a trademark of Google LLC.
Innov-is NQ1700E, Innov-is NQ3550W, Innov-is NQ3700D, Innov-is NS1250E, Innov-is NS1850D, Innov-is NS2850D, Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3, LB5500, PE545, PE570, PE900, PP1, PR1055X, PR680W / PR680WC, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S, SE2000, SE700, SE725
If you need further assistance, please contact Brother customer service:
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