FAQs & Troubleshooting
![]() |
Popular |

SDX125e
342 Results
1.
Downloading CanvasWorkspace application and Login [Video]
2.
How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
3.
Mat, Cutting Blade and Material Combinations
4.
Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
5.
List of Error Messages for CanvasWorkspace (E##### / N#####)
6.
List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
7.
E12003 appears on the computer screen.
8.
How to Use the Roll Feeder 2 Function [Video]
9.
Downloading Optional Design Pattern Collection (My Collection Function)
10.
How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
11.
Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
12.
Cutting with the Rotary Auto Blade [Video]
13.
What should I do if I Cannot Connect My Machine to the Wireless Network?
14.
What should I do if the desired network SSID is not displayed when setting up the wireless network using the Setup Wizard?
15.
Thumbnail of the Cutting Data Is Not Displayed Correctly.
16.
If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
17.
E00001 appears on the computer screen.
18.
What should I do if the scanned and cut positions are misaligned?
19.
How to connect my machine to a wireless network using the Setup Wizard
20.
ErrS02 appears on the computer screen.
21.
Attaching the Material/Peeling Off the Material
22.
Can multiple sheets of material be overlapped and attached to the mat?
23.
What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
24.
E10003 appears on the computer screen.
25.
E02003 appears on the computer screen.
26.
E00011 appears on the computer screen.
27.
Half Cut (Kiss Cut) Settings
28.
[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
29.
List of Error Messages for CanvasWorkspace (Others)
30.
Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?