FAQs & Troubleshooting
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24 Results
1. 07/09/2025
Addressing Security Vulnerabilities
2. 07/09/2025
Addressing Security Vulnerabilities
3. 06/23/2025
Privilege Escalation Vulnerability in Brother Software (Windows)
4. 06/18/2025
Privilege Escalation Vulnerability in Brother Software (Windows)
5. 12/13/2024
How to identify your Operating System (OS).
6. 05/27/2024
Vulnerability Reference: CVE-2020-11896 etc. Solutions for Multiple Vulnerabilities
7. 03/05/2024
Web Based Management Vulnerabilities on Brother Machines: CVE-2024-21824 and CVE-2024-22475
8. 01/12/2024
Brother iPrint&Scan Desktop for Windows Vulnerability : CVE-2023-51654
9. 01/05/2024
My machine prints documents in inverted colors after updating to Android™ 14.
10. 06/13/2023
Web Based Management Vulnerability on all Brother Printers: CVE-2023-29984
11. 05/10/2023
iPrint&Scan App Vulnerability on Android™ Devices
12. 03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
13. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
14. 01/12/2022
Impact of Apache Log4j Vulnerability CVE-2021-44228 on Brother Machines
15. 12/15/2021
I cannot connect my machine to a Windows 11 computer via USB.
16. 09/14/2021
Driver Install Tool Vulnerability (Linux)
17. 04/23/2021
Trademarks (Linux)
18. 07/24/2019
Vulnerability Reference: CVE-2019-13192, CVE-2019-13193, CVE-2019-13194
19. 03/21/2019
Cross-site scripting (XSS) vulnerability on Brother Printers and All-in One Machines
20. 12/20/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
21. 12/10/2018
Security Update for Brother Printers and All-in-One Machines
22. 01/30/2017
Check the firmware version.
23. 03/25/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
24. 03/25/2016
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.