FAQs & Troubleshooting


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 12/10/2018 ID: faq00100565_000

Security Update for Brother Printers and All-in-One Machines

A security-related matter was found in Brother Printers and All-in-One Machines.



Please check your product's Firmware Update status to see if it requires this update. If your product's Firmware Update status is listed as "Available," we recommend upgrading your machine to  the latest firmware.

Firmware Update Status

> Click here to check your Firmware Update status.


Firmware Update Tool

> Click here to download the Firmware Update Tool.

If you need further assistance, please contact Brother customer service:

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