FAQs & Troubleshooting
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FAX-3800
121 Results
1.
Functions supported in the Windows 7 built-in drivers
2.
Store One Touch and Speed Dial numbers on my Brother machine for easy dialing.
3.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
4.
I'm using MagicJack and am having problems sending or receiving faxes.
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
Can I print from or scan to Android™ Smartphone?
7.
Change the printer driver settings (Windows/macOS)
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Change or delete an existing One Touch or Speed Dial number.
10.
Can I confirm that the FAX was sent correctly?
11.
Windows 10 Support Information
12.
I cannot print from my computer via USB.
13.
What driver package format is supported by my Linux distribution?
14.
Pre-Required Procedures (Linux)
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
16.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
17.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
19.
The machine does not print anything.
20.
What can happen if the wrong paper is used in your machine.
21.
Why doesn't my Brother machine have a dial tone?
22.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
23.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
24.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
25.
How to identify your Operating System (OS).
26.
Can I print from and scan to iPhone, iPod touch and iPad?
27.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
The paper is skewed when it's printed.
29.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
30.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?