FAQs & Troubleshooting
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FAX-3800
123 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
3.
Store One Touch and Speed Dial numbers on my Brother machine for easy dialing.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Change the printer driver settings (Windows/macOS)
6.
How can I clear the "PAPER JAM" error message?
7.
The paper is skewed when it's printed.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I'm using MagicJack and am having problems sending or receiving faxes.
10.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
11.
How to identify your Operating System (OS).
12.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
The machine does not print anything.
14.
Delete print jobs from the print queue.
15.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
16.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
17.
Can I print from or scan to Android™ Smartphone?
18.
What is Distinctive Ring and how do I program it?
19.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
What driver package format is supported by my Linux distribution?
21.
What can happen if the wrong paper is used in your machine.
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Functions supported in the Windows 7 built-in drivers
24.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
25.
Pre-Required Procedures (Linux)
26.
Why doesn't the machine answer when receiving a call?
27.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
30.
What does "NG" or "ERROR" on the Transmission Verification Report mean?