FAQs & Troubleshooting
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FAX-3800
123 Results
31.
Can I reduce the size of a received fax on this machine?
32.
Open the Control Panel (For Windows)
33.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
34.
I cannot print from my computer via USB.
35.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
36.
Where can I find the serial number for my unit?
37.
Windows 10 Support Information
38.
Why doesn't my Brother machine have a dial tone?
39.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
40.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
41.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
42.
Install the built-in drivers (For Windows 8 and Windows 10)
43.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
44.
Replace the drum unit.
45.
Pre-Required Procedures (Linux)
46.
I can receive a fax, but cannot receive a telephone call.
47.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
48.
How do I clean the Scanner to improve the copy or fax quality?
49.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
50.
How do I clear the message "MFC is Busy" or "Connect Failure"?
51.
I'm using MagicJack and am having problems sending or receiving faxes.
52.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
53.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
54.
Uninstall the drivers. (Mac OS X 10.5)
55.
What is the difference between the toner cartridge and the drum unit?
56.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
57.
Replace the toner cartridge.
58.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
59.
I cannot print with Windows Vista 64bit.
60.
How do I use my Outlook contacts with my Brother PC-Fax? (import)