FAQs & Troubleshooting
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DCP-L5500DN
304 Results
1.
Replace Drum
2.
(Video) Load A4/Letter paper
3.
(Video) Replace the Toner Cartridge
4.
Easy Scan to E-mail
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
7.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
Paper is Jammed in the Back of the Machine
11.
What is Brother iPrint&Scan?
12.
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
13.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
14.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
15.
The printer status is Offline or Paused.
16.
(Video) Unpack your Brother machine
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
Set up a Scan to Network Profile
19.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
20.
What driver package format is supported by my Linux distribution?
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
23.
Drum !
24.
Document Jam
25.
Paper is Jammed in the 2-sided Tray
26.
I cannot find some option in the Printing preferences. (For Windows)
27.
How to identify your Operating System (OS).
28.
Toner Low or Prepare New Toner Cartridge
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
Print on Both Sides of the Paper (Windows®)