FAQs & Troubleshooting
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DCP-L5500DN
304 Results
31.
The printer status is Offline or Paused.
32.
Paper is Jammed in the MP tray
33.
"Offline" appears on the Status Monitor.
34.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
35.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
36.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
37.
Update the Driver or Firmware for your Brother machine
38.
Print as a Poster (Windows®)
39.
My Brother machine could not be found over the network when I installed drivers on my computer.
40.
(Video) Set up your Brother machine
41.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
42.
Paper is Jammed in the 2-sided Tray
43.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
44.
Drum End Soon
45.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
46.
(Video) Connect telephone line and power cords
47.
Curled or wavy
48.
Wrinkles or creases
49.
Add your Brother machine with AirPrint (macOS)
50.
I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
51.
Manage Multiple Certificates
52.
I cannot save a file downloaded from the Brother support website (For Windows)
53.
Scan from the Brother iPrint&Scan application using Windows Phone.
54.
Printing/ Scanning with a mobile device
55.
Send or Receive an Email Securely Using SSL TLS
56.
I cannot find some option in the Printing preferences. (For Windows)
57.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
58.
Print on Both Sides of the Paper (Windows®)
59.
(Video) Unpack your Brother machine
60.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.