FAQs & Troubleshooting
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DCP-130C
208 Results
31.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
32.
How do I load paper?
33.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
34.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
35.
Print command (cupswrapper) (Linux)
36.
How do I know which side up my photo paper should be in the tray?
37.
Scan and save a document in PDF format (Scan to File)
38.
I cannot install the driver when using the Driver Install Tool. (Linux)
39.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
40.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
41.
Print command (LPR) (Linux)
42.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
43.
I cannot scan when using SELinux (Security-Enhanced Linux)
44.
Uninstall the scanner driver. (Linux)
45.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
46.
I am unable to print from a client PC to a printer on a print server. (Linux)
47.
ControlCenter3 displays a blank screen at startup (Windows)
48.
Delete print jobs from the print queue.
49.
Open the Control Panel (For Windows)
50.
Change the printer driver settings (Windows/macOS)
51.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
52.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
53.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
54.
Scan multiple pages into one file instead of each scan being saved as a separate file.
55.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
56.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
57.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
58.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
59.
I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
60.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.