FAQs & Troubleshooting
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DCP-130C
205 Results
31.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
32.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
33.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
34.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
35.
Locate files scanned with ControlCenter3 (For Windows)
36.
Change the printer driver settings (Windows/macOS)
37.
The printer status is Offline or Paused.
38.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
39.
How do I clear the message "PAPER JAM" from the display?
40.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
41.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
42.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
43.
The LCD displays an error code (number). What does it mean?
44.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
45.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
46.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
47.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
48.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
49.
The edge of glossy paper is smudged.
50.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
51.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
52.
Open the Control Panel (For Windows)
53.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
54.
One or more of my colors are not printing (blank). What can I do?
55.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
56.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
57.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
58.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
59.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
60.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.