FAQs & Troubleshooting
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208 Results
- 51Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 52When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 53The LCD displays an error code (number). What does it mean?
- 54I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 55When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 56Configure the Scan to Email Feature (Linux)
- 57I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 58The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 59I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 60Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 61The driver installation finished successfully but I cannot print. (Linux)
- 62Print command (LPR) (Linux)
- 63When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 64Delete a network scanner entry. (Linux)
- 65I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 66All print jobs are aborted and nothing is printed. (Linux)
- 67ControlCenter3 displays a blank screen at startup (Windows)
- 68Open the Control Panel (For Windows)
- 69A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 70The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 71I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 72When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 73I cannot pull the paper tray out of my machine. What can I do?
- 74I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 75Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 76Scan a document in Mac OS X 10.6.
- 77Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 78The keys on the control panel do not respond.
- 79After I installed Sun JavaVM, some applications will not work correctly.
- 80How do I clean the Scanner to improve the copy quality?
- 81Improve poor print quality.
- 82How do I re-install the drivers?
- 83How do I replace the Ink Cartridge?
- 84The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 85Uninstall the drivers (Windows)
- 86How do I print envelopes?
- 87Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 88I'm unable to access the memory (media) card in the media slot. What can I do?
- 89While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 90Images of the thumbnail page from the media (memory) card won't print.
- 91I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 92I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 93I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 94I cannot install the driver when using the Driver Install Tool. (Linux)
- 95I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 96My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 97Configure and use the Scan Key Tool (Linux)
- 98Scan using XSane or GIMP (Linux)
- 99Cannot print after a Windows 10 update (June 2020)
- 100The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)