Windows 10 Support Information
Can I print from or scan to Android™ Smartphone?
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Discover the MAC address of the Brother network card
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
Why can't I print when an ink cartridge is empty?
Download a file from the "Downloads" section and save it to Windows 10 computer.
How to identify your Operating System (OS).
I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
The printer status is Offline or Paused.
I can print but cannot scan via network. (For Windows)
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
I'm using a SONY VAIO Windows XP PC (with camera) with my Brother machine on a LAN network connection. When I try to install the Brother software and drivers my PC reboots halfway through the installation. What can I do?
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
When I print, the pages are smudged with ink. What should I do?
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
Configure and use PC-FAX (CUPS) (Linux)
Cannot print after a Windows 10 update (June 2020)
I'm using Gentoo Linux and I receive the following error message:" Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory". (where XXXXX is your Brother product name) (Linux)
I cannot use ControlCenter3 because it shows nothing after it is launched (Windows).
Delete print jobs from the print queue.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
Functions supported in the Windows 7 built-in drivers
I can receive a fax, but cannot receive a telephone call.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?