FAQs & Troubleshooting
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MFC-3360C
228 Results
1.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
2.
How do I clear Machine Error 46?
3.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
4.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
5.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
How to identify your Operating System (OS).
8.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
How do I load 10 x 15 Glossy paper into my machine?
11.
Can I use voice mail on the same line as my Brother machine?
12.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
13.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
14.
I cannot install the driver when using the Driver Install Tool. (Linux)
15.
Uninstall printer drivers (Linux)
16.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
17.
The printer status is Offline or Paused.
18.
How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
19.
How do I replace the Ink Cartridge?
20.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
21.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
22.
Configure and use PC-FAX (CUPS) (Linux)
23.
Firewall port requirements of the Scan Key Tool (Linux)
24.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
25.
I cannot print from my computer via USB.
26.
My machine does regular cleaning cycles in the night. How can I correct this?
27.
When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
28.
How do I send (broadcast) a fax to more than one number?
29.
Set up an answering machine (TAD) to work on the same line as the Brother machine.
30.
Scan a document in Windows 8 and Windows 10.