FAQs & Troubleshooting
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HL-6050DN
150 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
2.
The printer status is Offline or Paused.
3.
"JAM DUPLEX" error appears on the LCD.
4.
Change the printer driver settings (Windows/macOS)
5.
How to identify your Operating System (OS).
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Delete print jobs from the print queue.
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
14.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
15.
The paper is skewed when it's printed.
16.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
17.
Does NC-2200w work with Windows Vista?
18.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
19.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
20.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
21.
When I print a PDF file in 2 in 1 mode, the printer prints dots after printing the first few pages. How do I stop this happening?
22.
"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
23.
Printouts have a curl or wave.
24.
Printouts have wrinkles or creases.
25.
How do I lock the control panel settings?
26.
How do I factory reset the print server?
27.
How can I print envelopes?
28.
How can I activate/deactivate the Toner Save Mode?
29.
The printed letters are slanted, positioned incorrectly.
30.
Install the built-in drivers (For Windows 8 and Windows 10)