FAQs & Troubleshooting
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HL-6050DN
143 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
The printer status is Offline or Paused.
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
8.
How can I activate/deactivate the Toner Save Mode?
9.
Delete print jobs from the print queue.
10.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
11.
"JAM REAR" error appears on the LCD. What should I do?
12.
"JAM MP TRAY" error appears on the LCD. What should I do?
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
How to identify your Operating System (OS).
15.
When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
16.
Can I print from or scan to Android™ Smartphone?
17.
Change the printer driver settings (Windows/macOS)
18.
Does NC-2200w work with Windows Vista?
19.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
20.
"JAM INSIDE" error appears on the LCD. What should I do?
21.
Printouts have wrinkles or creases.
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
What can happen if the wrong paper is used in your machine.
24.
How do I factory reset the print server?
25.
What is the Network Shared printing?
26.
I cannot print from my computer via USB.
27.
I cannot print from my computer via network. (For Windows)
28.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
29.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
30.
Why does the LCD of my machine display "CHANGE DRUM SOON"?