FAQs & Troubleshooting
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51 Results
1.
Load Receipts, Clippings, Photos, and Other Documents
2.
Install PaperPort™ 12SE / 14SE (Windows)
3.
Scanning and Other Problems
4.
Save Scanned Documents on Your Computer
5.
Reset the Usage Counters
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
How to identify your Operating System (OS).
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
Where can I download Brother iPrint&Scan application for Mac?
10.
Check the Serial Number
11.
What driver package format is supported by my Linux distribution?
12.
Check the firmware version.
13.
Document Jam
14.
The scanning speed is slow when scanning from my machine. (Windows)
15.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
16.
Change the General Settings Using Remote Setup
17.
Load Documents Longer than Standard Size
18.
Load a Plastic Card
19.
Load Business Cards
20.
Load Standard Size Documents
21.
Uninstall the driver (OS X 10.10 or greater).
22.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
25.
Set Up the Brother Machine Using Remote Setup (Windows®)
26.
Open the Control Panel (For Windows)
27.
Printing/ Scanning with a mobile device
28.
Reset Your Brother Machine
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
Command List of brscan. (Linux)