FAQs & Troubleshooting
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DCP-150C
194 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
4.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Scan multiple pages into one file instead of each scan being saved as a separate file.
7.
How do I clear the message "PAPER JAM" from the display?
8.
Scan and save a document in PDF format (Scan to File)
9.
Delete print jobs from the print queue.
10.
How do I clear Machine Error 46?
11.
Can I print using only the black ink cartridge when the Color cartridges have run out?
12.
Can I print from or scan to Android™ Smartphone?
13.
How do I know which side up my photo paper should be in the tray?
14.
Change the printer driver settings (Windows/macOS)
15.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
16.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
17.
Locate files scanned with ControlCenter3 (For Windows)
18.
How do I load 10 x 15 Glossy paper into my machine?
19.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
20.
How do I replace the Ink Cartridge?
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
How to identify your Operating System (OS).
23.
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
24.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
25.
Is my Brother machine compatible with Windows Vista?
26.
Can third party ink be used to refill the ink cartridges?
27.
"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
28.
Why can't I print when an ink cartridge is empty?
29.
Windows 7 Support Information
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.