FAQs & Troubleshooting
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DCP-150C
196 Results
1.
How do I load paper?
2.
How do I clear the message "PAPER JAM" from the display?
3.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
How do I clear Machine Error 46?
6.
Where is the USB port on the machine?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
What is MFL-Pro Suite Software?
9.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
10.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
11.
Check the firmware version.
12.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
13.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
14.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
15.
How do I clear the message "Unusable Device / Please Disconnect USB Device"?
16.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
17.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
18.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
19.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
20.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
21.
When I print images, the quality is not good (Linux)
22.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
23.
Install the built-in drivers (For Windows 8 and Windows 10)
24.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
25.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
26.
I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
27.
"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
28.
Scan a document using "Scanner and Camera Wizard" in Windows XP
29.
Scan a document from a Windows XP application
30.
Glossy Paper does not feed correctly. What can I do?