1. 2020-06-12

The tape got jammed or stuck in the printer.

2. 2020-06-02

The display remains blank after the power is turned on.

3. 2018-11-29

The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.

4. 2018-11-16

The screen ‘locks’, or the printer does not respond normally.

5. 2018-11-16

Why is the label cut off in the middle of the text when I press the cutter lever?

6. 2018-11-16

A tape jam which cannot be cleared keeps occurring.

7. 2018-11-16

Label files saved previously are now empty.

8. 2018-11-16

The printer stops while printing a label.