1. 09-05-2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25-03-2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05-06-2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 14-05-2013

Printouts have toner specks.

5. 13-05-2013

Printouts have a curl or wave.

6. 10-05-2013

Printouts have wrinkles or creases.

7. 10-05-2013

Black toner marks appear across the page.

8. 10-05-2013

White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.

9. 10-05-2013

White lines appears down the page.

10. 10-05-2013

Lines appears across the page.

11. 10-05-2013

White lines appear across the page.

12. 09-05-2013

Printouts are with gray background.

13. 09-05-2013

Printouts are faint.

14. 08-05-2013

The image is ghosted.

15. 01-05-2013

The printed letters are slanted, positioned incorrectly.

16. 26-04-2013

White spots appear in areas of dense black printing.

17. 26-04-2013

Vertical black lines appear on the printout.

18. 25-04-2013

Output sheets are completely black.

19. 16-11-2011

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

20. 02-11-2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

21. 02-07-2008

The printer prints unexpectedly or it prints garbage.

22. 24-08-2006

When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?