FAQs & Troubleshooting
Popular |
MFC-9840CDW
365 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Duplex (two-sided) scan
4.
I cannot find some option in the Printing preferences. (For Windows)
5.
Scan and save a document in PDF format (Scan to File)
6.
How do I know which receive mode to select?
7.
Spots are printed at 75mm.
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
White spots or hollow print appears.
10.
How do I check if the machine has faxes in its memory when it has a mechanical problem?
11.
What driver package format is supported by my Linux distribution?
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
14.
Adjust color settings by using the custom setting in the printer driver
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
17.
I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "error code=8" appears at the end of the configuration using Web Based Management, or "Server Time-out" error message appears on the LCD. What should I do?
18.
Can I print from DOS applications?
19.
Replace the drum unit.
20.
Replace the drum unit.
21.
How do I turn off/on the Toner Save Mode?
22.
Color around the edge of printing is incorrect.
23.
Nothing is printed on the page or some colors are missing.
24.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
25.
Configure the Scan to Email Feature (Linux)
26.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
27.
I cannot print using my Brother machine on a wireless network (Mac)
28.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
29.
How to identify your Operating System (OS).
30.
Can I print from or scan to Android™ Smartphone?