FAQs & Troubleshooting
Popular |
363 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3What driver package format is supported by my Linux distribution?
- 4Tips for copy/scanning and preventing document jams
- 5Duplex (two-sided) scan
- 6Color around the edge of printing is incorrect.
- 7How do I replace the waste toner box?
- 8Can I connect to the Active Directory server using the LDAP feature?
- 9I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 10Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 11I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13How do I clear the message "Jam Inside" from the LCD display?
- 14Can I print from DOS applications?
- 15Pre-Required Procedures (Linux)
- 16When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 17How do I turn off/on the Toner Save Mode?
- 18How do I improve the color density? (Print Calibration)
- 19Why doesn't the machine answer when receiving a call?
- 20Replace the drum unit.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Wireless setup is requesting a WPS PIN to complete the setup
- 23I cannot print using my Brother machine on a wireless network (Windows)
- 24Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 25The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 26When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 27I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 28Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 29I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "error code=8" appears at the end of the configuration using Web Based Management, or "Server Time-out" error message appears on the LCD. What should I do?
- 30How do I replace the waste toner box?
- 31Printouts have toner scatter or toner stain.
- 32How do I clear the message "Jam Rear" from the LCD display?
- 33Printouts have wrinkles.
- 34Colored lines appear across the page.
- 35How do I factory reset the print server?
- 36How do I install the Optional Tray Unit?
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38Enable the Brother machine's network interface.
- 39The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 40How to identify your Operating System (OS).
- 41How can I prevent public access to certain features on my Brother machine?
- 42I am asked to enter a password when starting the Remote Setup application. What is the password?
- 43I updated the Web BRAdmin and cannot enable the logging function.
- 44I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 45I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 46Replace the toner cartridge
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 50I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)